📦 Shipping Policy

Thank you for shopping with us. We are committed to delivering your order in a timely and secure manner.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time & Rates

Shipping times vary depending on your location:

• United States: 5–10 business days

• International: 7–15 business days

Shipping costs are calculated at checkout based on your delivery address.

Order Tracking

After your order has shipped, you will receive a tracking number via email so you can monitor your package in real time.

Delays

Please note that shipping times may be affected by:

• High order volumes

• Customs processing (for international orders)

• Carrier delays beyond our control

We appreciate your patience during these situations.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please:

1. Check with your local carrier

2. Contact neighbours or your local post office

If you still need assistance, contact us and we will do our best to help.

Contact Us

For any shipping questions, please contact our support team at:
📧Team@raiqcollection.com