Shipping policy
📦 Shipping Policy
Thank you for shopping with us. We are committed to delivering your order in a timely and secure manner.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time & Rates
Shipping times vary depending on your location:
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United States: 5–10 business days
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International: 7–15 business days
Shipping costs are calculated at checkout based on your delivery address.
Order Tracking
After your order has shipped, you will receive a tracking number via email so you can monitor your package in real time.
Delays
Please note that shipping times may be affected by:
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High order volumes
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Customs processing (for international orders)
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Carrier delays beyond our control
We appreciate your patience during these situations.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please:
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Check with your local carrier
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Contact neighbours or your local post office
If you still need assistance, contact us and we will do our best to help.
Contact Us
For any shipping questions, please contact our support team at:
📧Team@raiqcollection.com